Privacy policy and GDPR of "visitasisladelobos.com"

INFORMATIVE CLAUSE OF INVERXIAL GROUP, S.L.U.
In order to comply with the new legislation on data protection GDPR, we indicate clearly and concisely the treatment we make of customer data.

Responsible for data processing

Identity: INVERXIAL GROUP, S.L.U.
CIF: B-76.135.284
Address: C/ Pérez del Toro, 79, 35004 Las Palmas de Gran Canaria
Phone: 928 092 558
E-mail: info@visitasisladelobos.com

Purpose of the processing of personal data

We use the data provided by the clients in order to be able to contact them in case any incidence or modification related to their purchase arises. In addition, promotional and informative campaigns are carried out on products based on the interests of the clients.

Expiration of data

The personal data provided by the clients will be maintained as long as the provision of the service and the time required for legal liabilities.

Rights of the client

Anyone has the right to know if INVERXIAL GROUP, S.L.U. is processing personal data that concerns you.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. INVERXIAL GROUP, S.L.U. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Obtaining the data

The personal data we treat comes from the interested party.
The categories of data that are treated are: (names, ID, telephone number, date of birth, sex).
Identification data.
Postal or electronic addresses.

 

LEGAL WARNING, TERMS AND CONDITIONS OF USE, PRIVACY POLICY AND DATA PROTECTION OF THE WEBSITE "visitasisladelobos.com". 

Read carefully and calmly the following text, once completed, if you show your compliance, proceed to click on "accept". Otherwise please do not use this website and proceed to leave it. Thank you.

 

THE ACQUISITION OF A TICKET INTO THIS WEB SITE REPRESENTS ACCEPTANCE OF THE FOLLOWING CONDITIONS:

- The organization does not guarantee the authenticity of the tickets purchased outside the official sales points and will not be responsible for the tickets purchased at the unofficial outlets.
- The ticket must be kept complete and in good condition, in a dry place, away from the heat, without any contact with plastics or magnetic fields, and the admission may be denied otherwise. Any ticket that is amended, broken, in bad condition or with indications of forgery, will authorize the Organizer to deprive its bearer of the access to the enclosure.
- visitasisladelobos.com is not responsible for any price difference with respect to tickets purchased through other sales channels.
- When purchasing your ticket, check that the show, date, time, situation and price are correct, as no changes or refunds will be allowed, except for causes provided for in current legislation.
- No refunds or changes of tickets will be accepted as the acquisition of the same is firm.
- It is the power of the Organization to allow or delay entry to the venue once the show has begun, without the right to any refund or compensation.
- The organization reserves all the rights of image and intellectual property of the show, being prohibited any filming, recording or reproduction inside the enclosure unless prior and written authorization of the Organizer.
- The ticket can not be used for promotional purposes without the prior written permission of the Organization.
- The public may be registered at the entrance to the premises in accordance with the Law. It is prohibited to introduce all kinds of weapons and instruments or throwing or dangerous objects.
- The right of admission is reserved for reasons of public order. The organizer of the event may deny access or expel to persons entering under the influence of alcoholic beverages, psychotropic drugs, stimulants or analogous substances or carrying them.
- The organizer of the event may deny access or expel the bearer from the premises in case of non-compliance with the indications of the staff of the organization.
- visitasisladelobos.com manages the distribution of tickets on behalf of the organizer, so it is expressly exempted from any obligation and / or responsibility of the organizer, including any claim for the realization, modification, suspension or cancellation of the show.
- The ticket entitles its holder to attend the concert, and its illegal resale is expressly prohibited, in which case it will be sufficient cause for the seizure or cancellation of the ticket without reimbursement.
- visitasisladelobos.com informs that the show may be recorded for commercial and / or promotional purposes, and that viewers consent to the recording of their image as part of the public.
- The legal relations, rights and obligations derived from the possession of this ticket, will be subject at all times to the established by the current Spanish laws.

1.-General legal information:

In compliance with the duty of information set forth in article 10 of Ley 34/2002, de 11 de julio, of Servicios de la Sociedad de la Información y del Comercio Electrónico, the following data are reflected: The company that owns visitasisladelobos.com (Hereinafter, the "Website" or "Portal") is "INVERXIAL GROUP, S.L.U.", with registered office in C/ Pérez del Toro, 79, 35004 Las Palmas de Gran Canaria, with C.I.F: B-76.135.284 inscribed in Registro Mercantil de Las Palmas, Folio 191, Tomo 2031, Hoja.

If you wish to contact us to request information, report an irregularity or offensive comment, or for any other question, you can do so at the following email address: info@visitasisladelobos.com  or by filling in the following Contact form where you must include the following data:

Personal information of the contact: name, address, telephone number and email address.

If applicable, a description of the facts that reveal the unlawful or inappropriate nature of the Linked Site.

In the event that your intention is to report a violation of intellectual and industrial property rights, you must provide the personal data of the owner of the infringed right when it is a person other than the communicant. It must also provide the title that establishes the legitimacy of the owner of the rights and, where appropriate, the representation to act on behalf of the owner when the person other than the communicant;

Express statement that the information contained in the claim is accurate.

The receipt by "visitasisladelobos.com" of the communication provided for in this clause will not imply, according to the provisions of the LSSI, the effective knowledge of the activities and / or contents indicated by the communicant.

2.- USERS:

Access and/or use of the portal "visitasisladelobos.com" assigns you the status of USER, that acept, from such access and/or use, the Terms of Use and Conditions reflected herein. The aforementioned Conditions will apply due to the mere fact of accessing the content of this website.

Access to the website is free except for the cost of connection through the telecommunications network provided by the access provider contracted by users. Certain services are exclusive for our clients and their access is restricted. The provision of the service of the Portal has a limited duration to the moment in which the User is connected to the Portal or to any of the services provided through it. Therefore, the User must read this Legal Notice carefully in each of the occasions in which it proposes to use the Portal, since this and its conditions of use contained in this Legal Notice may be modified.

Some services of the Portal may not be accessible to Internet users because they are exclusive to certain clients, (eg, MEMBER AREA) such services are subject to particular conditions, regulations and instructions that, where appropriate, replace, complete and / Or modify this Legal Notice and that must be accepted by the User before starting the provision of the corresponding service.

3.- Intellectual and industrial property:

All the contents of the Portal, understood by them as merely enunciative texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as their graphic design and source codes (hereinafter, Content), are the intellectual property of "INVERXIAL GROUP, S.L.U."or third-party licensors, without any of the exploitation rights recognized by the current legislation on intellectual property, except those resulting strictly necessary for the use of the Portal.

By virtue of the provisions of the Ley de Propiedad Intelectual, the reproduction, distribution and public communication, including its modality of making available, all or part of the contents of this website, for commercial purposes, In any medium and by any technical means, without the authorization of "INVERXIAL GROUP, S.L.U.".

Trademarks, trade names or distinctive signs are owned by "INVERXIAL GROUP, S.L.U." or third-party licensors, without it being understood that access to the Portal attributes any rights to said trademarks, trade names and / or distinctive signs.

The USER agrees to respect the rights of Intellectual Property and Industrial ownership of "INVERXIAL GROUP, S.L.U.". You may view the elements of the Site and even print, copy and store them on your computer's hard disk or on any other physical media provided it is, solely and exclusively, for your personal and private use. The USER shall refrain from deleting, altering, circumventing or manipulating any security device or security system installed on the website.

"INVERXIAL GROUP, S.L.U." reserves all rights over the domain "visitasisladelobos.com". The domain name "visitasisladelobos.com" may not be used as part of trademarks and / or as part of domain names, in relation to any product or service that may cause confusion with the provided on this website, and all this without the prior written consent of "INVERXIAL GROUP, S.L.U."

If you believe that any Content on the Website violates your intellectual or industrial property rights, please email us at info@visitasisladelobos.com  with written details of the infringement.

4.- USE OF THE PORTAL:

The website "visitasisladelobos.com" provides access to a multitude of information, services, programs or data (hereinafter "the contents") on the Internet belonging to "INVERXIAL GROUP, S.L.U." or its licensors, to which the User may have access.

The User undertakes to make correct use of the Portal and its services in accordance with the Law and this Legal Notice. The User assumes responsibility for the use of the site, the User will respond to "INVERXIAL GROUP, S.L.U." or against third parties, for any damages that may be caused as a result of breach of said obligation.

The User agrees to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that "INVERXIAL GROUP, S.L.U." can offer through the site and with an enunciative but not restrictive, not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) to disseminate content or propaganda of a racist, xenophobic, pornographic-illegal character, as a defense of terrorism or against human rights; (iii) to cause damage to the physical and logical systems of "INVERXIAL GROUP, S.L.U.", its suppliers or third parties, to introduce or disseminate on the network computer viruses or any other physical or logical systems that may cause damage previously mentioned; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. "INVERXIAL GROUP, S.L.U.", reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attack against youth or childhood, order or public security or that, in its opinion, were not adequate for publication. In any case, "INVERXIAL GROUP, S.L.U.", will not be responsible for the opinions expressed by users through the forums, chats, or other participation tools. If you want to report an irregularity, offensive comment, or abusive use, you can do so at the following email address: info@visitasisladelobos.com  in accordance with what is stipulated in section 1 of this Legal Notice.

It is expressly forbidden to use the Portal for purposes harmful to property or interests of "INVERXIAL GROUP, S.L.U." or third parties, or that in any way overload, damage or render useless the networks, servers and other hardware or products and Software applications of "INVERXIAL GROUP, S.L.U." or third parties. The User agrees to use the Contents in accordance with the Law and this Legal Notice, as well as with the other general conditions that may be applicable

With enumerative but not restrictive character, the User must, in accordance with current legislation, refrain from:

Reproduce, copy, distribute, make available, publicly communicate, transform or modify the Contents except in cases authorized by law or expressly consented to by "INVERXIAL GROUP, S.L.U." or by the owner of the rights in their case.

Reproduce or copy for private use the Contents that may be considered as Software or Database in accordance with current legislation on intellectual property, as well as its public communication or making available to third parties when these acts necessarily involve the reproduction by Of the User or of a third party.

Extract and/or reuse all or a substantial part of the Contents that are part of the Portal as well as of the databases that the website makes available to Users.

Do not damage, interfere with or interrupt access to the website or do anything that may harm its functionality; Not to use the Website in any way to send unsolicited (commercial or otherwise) emails ("spam") or any other material for marketing or publicity purposes, or any abuse of this type of good; Not to publish, publish, distribute, disseminate or transmit material or information that is considered defamatory, offensive, illegal, obscene, indecent, illegal, offensive or promotes, facilitates or encourages the commission of crimes or infractions of the law.

Do not use the Website in any way that could damage, disable, overload or damage the Website; Not to make available, upload or distribute in any way any material or files that contain viruses, errors, damaged data, "Trojan horses", "worms", or any other harmful software; Not to falsify the true owner of software or other material or information contained in a file available through the Website; Not transfer or sell your user name and password to a third party; Not to obtain or attempt to obtain unauthorized access, through any means, to the web page; Not use the Website to promote commercial services; Not to use the Website that is not only for your personal and non-commercial use (except for the management of agents of a community or its staff); Not using automated scripts to gather information from or otherwise interact with the website; Upload, post, transmit, share, store or make available on the website any personal information or personal data of any third party, including without limitation addresses, telephone numbers or e-mail addresses; Not bullying or harassing another person; Upload, publish, transmit, share, store or make available to the public the content of the website which, in the exclusive criteria "INVERXIAL GROUP, S.L.U.", makes objectionable, restricts or inhibits any other person from using or enjoying Website, or that may expose "INVERXIAL GROUP, S.L.U." or its users to any damages or liability of any kind.

Without prejudice to the provisions of this Legal Notice, as well as in the privacy policies accessible from the Portal and that may be applicable at any time, the use of various services are conditioned upon the previous completion of the corresponding User registration. As a consequence of this registration, the User can be provided with a password for which he will be responsible, committing himself to make a diligent and confidential use of it. All information provided by the User through the forms of the Portal for the purposes above or any other must be truthful. To these effects, the User guarantees the authenticity of all the data that he communicates and will keep the information provided to "INVERXIAL GROUP, S.L.U." perfectly updated so that it responds, at all times, to the real situation of the User. In any case, the User shall be solely responsible for any false or inaccurate statements made and for any damages caused to "INVERXIAL GROUP, S.L.U." or third parties for the information provided.

The Internet user who wants to introduce links from their own web pages to the Portal must comply with the following conditions without ignoring them avoid the responsibilities derived from the Law:

The link will only link to the home page or main page of the Portal but you will not be able to reproduce it in any way (inline links, copy of texts, graphics, etc.).

In any case, it will be prohibited, in accordance with the applicable legislation and in force at any moment, to establish frames of any kind that involve the Portal or allow the viewing of the Contents through Internet addresses other than those of the Portal and, in Any case, when viewed in conjunction with content outside the Portal in a way that: (I) produces, or can produce, error, confusion or deception on the users about the true origin of the service or Contents; (II) involves an act of comparison or unfair imitation; (III) serves to take advantage of the reputation of the denomination "visitasisladelobos.com" or (IV) in any other way is prohibited by the current legislation.

No false, inaccurate or incorrect information about "INVERXIAL GROUP, S.L.U.", its partners, employees, customers or the quality of the services it provides will not be made from the page that introduces the link.

In no case, will be expressed in the page where the link "INVERXIAL GROUP, S.L.U." has been granted consent to the insertion of the link or otherwise sponsor, collaborate, verify or supervise the services of the sender.

The use of any word, graphic or mixed mark or any other distinctive sign of "INVERXIAL GROUP, S.L.U." within the sender's website is prohibited except in cases permitted by law or expressly authorized by "INVERXIAL GROUP, S.L.U.".

The page that establishes the link must faithfully comply with the law and can not in any case dispose or link with own or third-party contents that: (I) are illegal, harmful or contrary to morality and good customs (pornographic, violent, Racist, etc.); (II) to induce or induce in the User the false conception that "INVERXIAL GROUP, S.L.U." subscribes, supports, adheres to, or in any way supports, the sender's ideas, statements or expressions, whether lawful or unlawful; (III) are inappropriate or not relevant to the activity of "INVERXIAL GROUP, S.L.U." in view of the place, contents and subject of the website of the sender.

5.- EXCLUSION OF GUARANTEES AND RESPONSIBILITY:

5.1 Of the information

Access to the Portal does not imply the obligation of "INVERXIAL GROUP, S.L.U." to verify the accuracy, adequacy, suitability, completeness and timeliness of the information provided through it. The contents of this page are of a general nature and are often provided by promoters and event organizers outside the "visitasisladelobos.com" portal, not being able to guarantee the total certainty and accuracy of the same ones

"INVERXIAL GROUP, S.L.U." is not responsible for the decisions taken on the basis of the information provided in the Portal or the damages caused in the User or third parties due to actions based solely on the information obtained in the Portal. "INVERXIAL GROUP, S.L.U." Does not organize, nor is it the promoter, nor is it responsible for the good end of the events, concerts, acts, etc. promoted in the portal "visitasisladelobos.com", that is why we strongly recommend the user to check or verify any information Direct or contact the promoter and / or organizer of the event advertised on this portal.

5.2 Quality of service

Access to the Portal does not imply the obligation of "INVERXIAL GROUP, S.L.U." to control the absence of viruses, worms or any other harmful computer elements. The User is responsible for the availability of adequate tools for the detection and disinfection of harmful software. In this sense "INVERXIAL GROUP, S.L.U." is not responsible for the damages produced in the computer equipment of the Users or third parties during the provision of the service of the Portal.

5.3 The availability of the Service

Access to the Portal requires services and supplies from third parties, including transportation through telecommunications networks whose reliability, quality, continuity and operation does not correspond to "INVERXIAL GROUP, S.L.U." Therefore, services provided through Portal may be suspended, canceled or inaccessible, prior or simultaneous to the provision of the Portal service.

"INVERXIAL GROUP, S.L.U." is not liable for damages of any kind produced in the user that bring the cause of failures or disconnections in the telecommunications networks that causes the suspension, cancellation or interruption of the service of the Portal during the rendering of the same or previously.

5.4 Of the contents and services linked through the Portal

The access service to the Portal includes technical linking devices, directories and even search tools that allow the User to access other pages and Internet portals (hereinafter, 'Linked Sites'). In these cases, "INVERXIAL GROUP, S.L.U." acts as a provider of intermediation services in accordance with article 17 of Ley 34/2002, Ley 34/2002, de 11 de julio, of Servicios de la Sociedad de la Información y el Comercio Electrónico (LSSI) And will only be responsible for the contents and services provided in Linked Sites to the extent that it has effective knowledge of the wrongfulness and has not deactivated the link with due diligence. In the event that the User considers that there is a Linked Site with illicit or inappropriate content, you may notify "INVERXIAL GROUP, S.L.U." in accordance with the procedure and effects set forth in section 1 of this Legal Notice, without in any case This communication entails the obligation to remove the corresponding link.

In no case, the existence of Linked Sites must presuppose the existence of agreements with those responsible or holders thereof, nor the recommendation, promotion or identification of "INVERXIAL GROUP, S.L.U.." with the manifestations, contents or services provided. "INVERXIAL GROUP, S.L.U." does not know the contents and services of the Linked Sites and therefore is not responsible for the damages caused by the wrongfulness, quality, outdatedness, unavailability, error and uselessness of the contents and / or services of the Sites Linked or for any other damage that is not directly attributable to us.

5.5 Return policy and right of withdrawal

The refund of the amount of previously purchased tickets is not allowed. The impossibility of attending an event or show or the commission of an error when making the purchase of the ticket(s) are not grounds for their return.
The user will not be able to exercise the right of withdrawal or resolution, in accordance with current regulations on consumption and retail management.
visitasisladelobos.com, as distributor, can only proceed to the cancellation of the tickets and, therefore, to refund their amount when they receive an express order from the promoter of the event and / or show in the event of cancellation, change of dates, etc. .

visitasisladelobos.com, before any change that occurs in an event or spectacle undertakes to:
a) Publish it on the web as soon as has knowledge of them, in order to keep users informed.
b) Send a message to the email address indicated by the user at the time of purchase informing them of such changes.
c) In the event that the Promoter decides to return the amount, visitasisladelobos.com will inform the user about the procedure adopted by the Promoter for this purpose.

6.- MODIFICATIONS:

"INVERXIAL GROUP, S.L.U." reserves the right to make, without prior notice, the modifications it deems appropriate in the Website, being able to change, delete or add both the contents and services provided through it and the way that they appear presented or located in the Portal.

7.- RIGHT OF EXCLUSION:

"INVERXIAL GROUP, S.L.U." reserves the right to deny or withdraw access to its Site and/or services offered without prior notice, at its own request or from a third party, to users who breach these Terms and Conditions of Use .

8.- OVERVIEW:

"INVERXIAL GROUP, S.L.U." will pursue the breach of these conditions and any improper use of the Site by exercising all civil and criminal actions that may correspond to it in law.

9.- MODIFICATION OF THE PRESENT CONDITIONS AND DURATION: "INVERXIAL GROUP, S.L.U." may at any time modify the conditions here determined, being duly published as they appear here. The validity of the mentioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

10.-PRIVACY POLICY AND DATA PROTECTION:

 

Personal data protection

 

"INVERXIAL GROUP, S.L.U." complies with the guidelines of Ley Orgánica 15/1999 de 13 de diciembre of Protección de Datos de Carácter Personal, the Real Decreto 1720/2007 de 21 de diciembre, approving the Regulations for the development of the Ley Orgánica and other regulations in force at any time, and ensures the correct use and treatment of the user's personal data.

The personal data collected through the data collection forms of the Portal will be incorporated into an automated file of personal data of which "INVERXIAL GROUP, S.L.U." is responsible. This entity will treat the data confidentially and exclusively for the purpose of managing the relationship with users and promote, where appropriate, the activities of the site "visitasisladelobos.com" with those users who have shown their consent.

"INVERXIAL GROUP, S.L.U." will inform the USER of the existence and acceptance of the particular conditions of the treatment of his data in each case, informing him of the responsibility of the file created, the address of the responsible, the possibility of exercising his rights of access, Rectification, cancellation or opposition, the purpose of the treatment and the communications of data to third parties in their case.

In the data collection forms, the fields marked with an asterisk are mandatory, so in case the User does not provide the corresponding data, "INVERXIAL GROUP, S.L.U." may deny the corresponding service.

The user may revoke the consent given and exercise the rights of access, rectification, cancellation and opposition by sending a written communication, accompanied by a photocopy of the DNI, to the address indicated below:

"INVERXIAL GROUP, S.L.U.", with registered office in C/ Pérez del Toro, 79, 35004 Las Palmas de Gran Canaria, with C.I.F: B-76.135.284 inscribed in Registro Mercantil de Las Palmas, Folio 191, Tomo 2031, Hoja.

"INVERXIAL GROUP, S.L.U." will cancel, erase and / or block the data when they are inaccurate, incomplete or no longer necessary or relevant for its purpose, in accordance with the provisions of data protection legislation.

"INVERXIAL GROUP, S.L.U." shall adopt the necessary technical and organizational measures to ensure the security of personal data and thus prevent unauthorized alteration, loss, processing or access, taking into account the state of the technology in accordance with Established by the RLOPD. However, "INVERXIAL GROUP, S.L.U." can not guarantee the absolute impregnability of the internet network and therefore the violation of the data through fraudulent access to them by third parties.

"INVERXIAL GROUP, S.L.U." may use cookies during the provision of the Portal service. Cookies are automatic procedures for collecting information regarding the preferences determined by a user during their visit to a particular web page. The cookie is a small text file that the server can store on a computer's hard drive to store some information about the user. The cookie can only be read by the website that sent it to the computer, it is not an executable file nor it can propagate or contain a virus, it is information that is recorded in small files that are stored in the computers of the corresponding user of form imperceptible. Each time the user re-accesses the website in question these files are automatically activated so that the website is configured with the preferences indicated in previous visits. In short, cookies are physical files of personal information hosted on the user's own terminal and associated unequivocally with the terminal. Cookies can not read cookie files created by other providers.

The User has the possibility to configure his browser program in a way that prevents the creation of cookie files or warns of the moment in which this happens. The Portal is accessible without having to activate the options related to the cookie files, although they may prevent the correct operation of security mechanisms for exclusive services or certain services that require greater security. As a general rule, the purpose of the cookie files of the Portal is to facilitate the navigation of the User. "INVERXIAL GROUP, S.L.U." advises and thanks you to activate the acceptance of cookies in order to obtain more accurate data that allow improving the content and adapt it to the preferences of the user.

"INVERXIAL GROUP, S.L.U." is not responsible for the deactivation of cookies prevents the proper functioning of the page.

The domain name of the server that transmits and activates the automatic collection procedures is (visitasisladelobos.com) and its validity period of 12 months, after which the cookie files are automatically deleted.

"INVERXIAL GROUP, S.L.U." by virtue of Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, in no case will it send advertising and communications for sale or other commercial purposes to users without their prior request or consent or unless, in accordance with Article 21.2 of the said Law, there has been a prior contractual relationship between the service provider and the user. Likewise, neither unsolicited messages nor previously consented nor sent chains of electronic messages not requested or previously agreed.

By pressing the 'submit' of the corresponding form, the User expressly agrees that his data may be used for the sending of commercial communications by email or by any other means. However, the User may oppose the sending of such commercial communications following the instructions indicated in each case or communicating in writing through the contact form or by sending an email to the address: info@visitasisladelobos.com    However, in each of the commercial communications submissions, it will expressly indicate the procedure enabled to oppose the sending of new commercial communications.


11.- APPLICABLE LAW AND JURISDICTION:

The relationship between "INVERXIAL GROUP, S.L.U." and the USER will be governed by the current Spanish regulations and any controversy will be submitted to the Juzgados y Tribunales de Las Palmas de Gran Canaria, provided that such submission does not contravene Spanish or Community legislation .